Privacy Policy
At La Casa Resorts, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make reservations, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, payment details, passport/ID (for check-in), and reservation preferences.
- Booking Details: Dates of stay, room preferences, special requests, and guest information.
- Website Usage Data: IP address, browser type, device information, cookies, and analytics data.
- Communications: Records of emails, calls, or messages exchanged with our customer service team.
2. How We Use Your Information
We use your data for the following purposes:
- To process reservations and provide hospitality services.
- To improve our website, services, and customer experience.
- To send booking confirmations, updates, and promotional offers (with your consent).
- To comply with legal and regulatory requirements.
3. Sharing of Information:
We may share your data with:
- Service Providers: Payment processors, booking platforms, and marketing agencies.
- Legal Authorities: When required by law (e.g., government regulations, fraud prevention).
- Third-Party Partners: Only with your consent for special offers or collaborations.
4. Data Security:
We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access or breaches.
5. Cookies & Tracking Technologies:
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.
6. Your Rights:
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent for data processing (where applicable).
7. Children’s Privacy:
Our services are not intended for children under 13. We do not knowingly collect data from minors without parental consent.
8. Changes to This Policy:
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated revision date.
9. Contact Us:
If you have questions or requests regarding your privacy, please contact:La Casa Resorts
📧 Email: [contact@lacasaresorts.com]
📞 Phone: [+1 7379992501]
