Terms and Conditions for La Casa Resorts

Last Updated: [13/5/2025]

By making a reservation, accessing our website, or using any services at La Casa Resorts, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Reservations & Payments

• A valid credit/debit card is required to secure bookings.
• Prepayment or security deposit may be required for certain rates or group bookings.
• Dynamic Pricing: Kumrat Resort rooms or Karachi Villas rates fluctuate based on demand, seasonality, and promotions.
• Third-Party Bookings: Reservations made via online travel agencies (OTAs) are subject to their terms.

2. Check-In & Check-Out

• Check-In: Begins at [Time 2:00 PM]. Early check-in is subject to availability and may incur fees.
• Check-Out: By [Time 11:00 AM]. Late check-out may be available for an additional charge.
• Valid ID Required: Government-issued photo ID and matching payment card must be presented at check-in.

3. Cancellation & Refunds

• See our Refund & Cancellation Policy for detailed terms.
• Non-Refundable Bookings: Cannot be canceled or modified without penalty.

4. Guest Conduct & Property Rules

• No Smoking: Smoking (including vaping) is prohibited in rooms; designated areas only.
• Quiet Hours: Respect neighbors quiet hours between 10:00 PM – 7:00 AM.
• Damage Policy: Guests are liable for any damage to resort/villa property.
• Visitors: Non-registered guests must check-in at reception; overnight stays require prior approval.

5. Safety & Liability

• Lost Items: We are not responsible for lost, stolen, or damaged personal belongings.
• Surveillance: CCTV is used in public areas for security.

6. Force Majeure

• La Casa Resorts is not liable for disruptions due to:
  • Natural disasters
  • Pandemics/health emergencies
  • Government travel restrictions
  • Utility failures

7. Privacy & Data Use

• Personal data is handled per our Privacy Policy.
• Marketing Communications: You may opt out of promotional emails.
  
  8. Pets Policy

• Pets allowed/not allowed (state if applicable). If allowed:
  • Fee: [$500] per stay
  • Restrictions: Size/breed limits, leash rules, no pets in dining areas.

9. Special Requests

• Room Preferences (e.g., ground floor villa, or river facing cottages) are not guaranteed but will be prioritized.
• Accessibility Needs: Notify us in advance for accommodations.

10. Disputes & Governing Law

• Any disputes shall be resolved under the laws of [Pakistan/KPK & Sindh].
• Claims must be filed within [24 hours] of check-out. Failure to do so waives all rights to pursue such claims.
• Maximum liability, if any, shall be limited to the 50% amount paid for the stay, and only if proven through valid documentation.
• By booking and/or staying at any La Casa Resorts property, guests explicitly agree to these terms and waive any conflicting rights under applicable laws, to the fullest extent permitted.

11. Changes to Terms

• La Casa Resorts reserves the right to update these terms. Continued use of our services constitutes acceptance.

Contact Us

For questions or concerns regarding these Terms and Conditions, please contact:
📞  +1 7379992501‬
📧 lacasaresorts.info@gmail.com